Malvern Auto Repair

I took my car for service here for the first time after being referred by a family member. The service and customer care I received was legit the best I’ve ever experienced with any shop I’ve ever taken my car to! My car needed to be inspected but I knew I needed new tires and brakes as well as an oil change, wheel alignment, and some light bulbs replaced. After they completed the inspection the owner Jim called me to go over everything as far as what I needed. Jim meticulously covered everything I needed and what my options were and additional maintenance services he recommended I get done. Jim was very friendly and never once tried to “oversell” me on anything I didn’t actually need. He offered great pricing options for the tires and brakes especially compared to quotes I received from other shops. The total cost ended up being a few hundred less!! I also got ALL of that work done in one Saturday too which I was extremely surprised and pleased with. Jim even had a back up plan to give me a loaner car if for some unexpected reason they couldn’t complete the work the same day. Overall I am so happy I decided to take my car to Honest 1! They officially have a new future loyal customer now as I can’t see myself taking my car anywhere else and getting the same car service, friendly customer service, and overall fantastic experience that I received at Honest 1. Great job guys and thank you for making my first experience with your shop an great as you did!

Great job, easy transaction.

Always excellent customer service. very polite and courteous.

My daughter had tire trouble on a Saturday. I called Honest-1 and spoke with Jim. They took care of the problem within an hour of that phone call! While we were in the waiting area I took notice that every customer that came through the door was very pleased with their work. That made me feel even more comfortable with my decision of bringing our car to Honest-1. Thank you for being there for us!

Their name matches their service. Nice people, comfortable waiting area and honest in their assessment of your vehicle. A refreshing way to do business, unlike many of their competitors. Will definitely go back for any work that I need on my car!!

I usually hate going to get my car serviced or my oil changed, it’s always a hassle scheduling and you’re always trying to be upcharged. I had a simple, and pleasant experience with honest1 changing my oil yesterday. Won’t have it done any other way from here on out.

I showed up on a Saturday without an appointment for an unexpected repair and Jim was able to help me. Always great service.

Always excellent customer service.

Excellent!

Great Service and great staff! Got me in the same day and done by noon. Thanks Honest-1!